Payments

Payments is where your billing lives: the plans your members subscribe to, their subscriptions and cards on file, and every payment your academy has ever taken. It all runs on your academy's own Stripe account — see Why TrainOS for what that means for you.

Find your way around

Overview

Revenue at a glance, and a link straight into your Stripe account.

Plans

Set your prices and decide which classes each plan unlocks.

Subscriptions

Every member's subscription, plus pauses, cancellations, and plan changes.

Cards

The cards your members have on file, and which ones need attention.

History

Every payment you've taken, with receipts and refunds.

Coupons

Discounts and promo codes your members can redeem.

Need to charge someone right now — from their profile, the store, or your phone? See Charging a member.

What the Overview tab shows

Provider statusYour academy name and Stripe account, plus Open Dashboard — a straight link into your own Stripe account.

Revenue tilesProjected revenue, this month's revenue, cards expiring this month, and subscriptions that are past due.

Subscription healthHow many members are Active, Trialing, Paused, or Past Due, at a glance.

Revenue trendThe last 12 months, broken down by subscriptions, store sales, and one-time charges. Toggle between Stacked and Net.

Revenue sourcesThe same breakdown for This Month, Last Month, Quarter, or Year, plus which plans are driving your subscription revenue.

Click Open Dashboard → on the status card any time to jump into your Stripe account in a new tab — the same account every member payment lands in. Each payment also shows exactly what you received after fees; see Payments & charges for the breakdown on every one.

Finishing Stripe setup

If your academy hasn't finished connecting Stripe yet, the Payments area walks you through the rest of it instead of showing your usual tabs — the same steps as Connect payments during setup.